Terms & Conditions

These terms govern your use of santafetile.com, published by Santafé Tile Corporation, doing business as SantaféTILE (“SantaféTILE,” “we,” “us” or “our”). By using this site, you agree to these terms. If you don’t agree, please don’t use the site.

This site is informational. It’s built to help you explore our clay roof tile portfolio, request samples, and connect with a SantaféTILE representative or authorized distributor. SantaféTILE sells exclusively through authorized distributors; the site itself does not process purchases or payments.

1. Acceptance of these terms

By accessing or using this site, you confirm that you’re able to enter a binding agreement and agree to follow these terms and any policies referenced here, including our Privacy Policy.

2. Use of the site

You may use this site to learn about SantaféTILE products, request samples, contact our team, find a distributor, or apply for a job. You agree not to:

• Use the site for any unlawful purpose or in a way that could damage or disable it
• Attempt to gain unauthorized access to any part of the site or its systems
• Copy, scrape or reuse the site’s content for a competing product or service
• Submit false or misleading information through any of our forms

3. Intellectual property

The text, images, product photography, graphics, logos and other content on this site belong to SantaféTILE or our licensors, and are protected by copyright and trademark law. You may view and share pages for personal or legitimate business reference, but you may not reproduce, modify or use our content, trademarks or product photography for commercial purposes without our prior written consent.

4. Your submissions

When you submit information through a form, message us, or share a testimonial, you confirm it’s accurate and that you have the right to share it. We may use testimonials and project photos you provide to us for marketing purposes, unless you tell us otherwise.

5. Product information

We do our best to keep product descriptions, colors, profiles and availability accurate, but clay is a natural material and color can vary between batches and from what you see on screen. Availability varies by region and distributor. Please confirm color, profile and availability with a physical sample and your local SantaféTILE representative or distributor before specifying or ordering.

6. Third-party links

This site may link to distributor, manufacturer or other third-party websites for your convenience. We don’t control those sites and aren’t responsible for their content, accuracy or practices.

7. Disclaimer of warranties

This site and its content are provided “as is,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We don’t guarantee the site will be error-free, uninterrupted, or free of viruses. This section does not affect the manufacturer’s warranty that applies to SantaféTILE products themselves, described on our Warranty Details page.

8. Limitation of liability

To the extent permitted by law, SantaféTILE won’t be liable for any indirect, incidental or consequential damages arising from your use of, or inability to use, this site, even if we’ve been advised of the possibility of such damages.

9. Indemnification

You agree to hold SantaféTILE harmless from any claim or demand, including reasonable legal fees, arising from your misuse of the site or your violation of these terms.

10. Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute arising from these terms or your use of the site will be handled in the state or federal courts located in Miami-Dade County, Florida.

11. Changes to these terms

We may update these terms from time to time. Changes take effect once posted here with a new effective date; continuing to use the site after an update means you accept the revised terms.